Products & Solutions
Comprehensive telecom solutions designed to meet your specific business needs
Monitor Your Network with SwisEYE
Helps operators detect, isolate, and resolve faults across multi-vendor, multi-technology telecom networks (2G/3G/4G/5G, IMS, VoIP). It combines real-time packet capture, protocol decoding, AI-driven anomaly detection, and automated workflows to dramatically reduce Mean Time to Detect (MTTD) and Mean Time to Repair (MTTR).
Core Features
Real-Time Packet & Protocol Analysis
- Capture control- and user-plane traffic.
- Decode telecom protocols (SS7, SIP, Diameter, GTP, S1AP, NGAP, HTTP/2 for 5G).
- Visual call-flow diagrams and ladder views for quick trace analysis.
Automated Fault Correlation
- AI/ML models detect abnormal patterns such as sudden call-drop spikes.
- Correlates alarms across RAN, Core, and Transport layers.
- Pinpoints root cause—cell congestion, backhaul fault, or mis-configured VNFs.
KPI & QoS Monitoring
- Live dashboards of latency, jitter, packet loss, throughput.
- Historical trend analysis for capacity planning.
- Subscriber-level QoE visibility for targeted troubleshooting.
Remote & Distributed Probing
- Lightweight probes deployable at edge sites, data centers, or cloud.
- Remote packet capture and automated log uploads.
- Secure cloud-native architecture for central monitoring.
Integration & Automation
- Open TM-Forum-compliant APIs for OSS/BSS, ticketing, and orchestration.
- Automated scripts for common fixes (e.g., VNF restart, route re-config).
- Supports SDN/NFV and containerized 5G Core.
Typical Use Cases
- Dropped/Failed Calls: Trace signaling paths to identify handover or registration failures.
- Data Session Issues: Debug PDU session setup and throughput degradation.
- Intermittent Outages: Locate faulty routers, fiber cuts, or RAN congestion.
- Protocol Compliance Testing: Validate multi-vendor equipment against 3GPP standards.
- Customer Complaint Analysis: Subscriber-specific traces for VIP or enterprise accounts.
Key Differentiators
- Multi-Tech & Vendor-Neutral: Works across all major OEMs and radio technologies.
- AI-Driven Anomaly Detection: Predict faults before they impact customers.
- Intuitive GUI: Drag-and-drop topology maps, heatmaps, and one-click drill-downs.
- Flexible Deployment: On-prem, private cloud, or SaaS.
Business Value
- Reduced OPEX: Lower field visits and manual packet analysis.
- Improved SLA Compliance: Faster resolution of service-impacting incidents.
- Better Customer Experience: Proactive network healing boosts QoE.
- Regulatory Readiness: Detailed records for audits and lawful intercept.
Implementation Model
- Assessment & Design: Network study, probe placement plan.
- Deployment & Integration: Connect with existing OSS/BSS and NMS.
- Training & Handover: Workshops for NOC and engineering teams.
- Managed Services (Optional): 24/7 monitoring, AI model tuning, periodic upgrades.
Call Track Suite
A CDR/EDR Reporting Suite collects and analyzes Call Detail Records (CDR) and Event Detail Records (EDR) from across the telecom network—Core, IMS, Packet Core, and Billing systems—to deliver real-time operational insights, regulatory reports, and business intelligence.
Key Capabilities
Data Collection & Mediation
- Ingests high-volume CDR/EDR streams from switches, packet gateways, IMS, and charging systems.
- Normalizes data from multi-vendor sources (2G–5G, VoLTE, IoT).
- Supports batch and real-time streaming (Kafka, REST, file drops).
Real-Time & Historical Analytics
- Interactive dashboards for call volumes, data usage, session duration, roaming, and QoS KPIs.
- Drill-down to region, cell, subscriber, or service type.
- Trend analysis and predictive modelling for capacity planning.
Revenue & Fraud Monitoring
- Reconcile usage records against billing to detect leakage.
- AI/ML anomaly detection for SIM box, bypass, or suspicious usage patterns.
- Alerts and automated workflows for fraud investigation.
Regulatory & Compliance Reporting
- Lawful intercept and government-mandated reports (e.g., TRAI, FCC, GDPR).
- Automatic generation of daily/monthly regulatory submissions.
- Secure data retention policies with full audit trail.
Customer & Partner Insights
- Usage segmentation for marketing campaigns and churn prediction.
- Settlement reports for interconnect/roaming partners.
- SLA and QoE dashboards for enterprise customers.
Technology Architecture
- Data Lake / Warehouse: Scalable storage for billions of records (Hadoop, Snowflake, BigQuery, etc.).
- Analytics Layer: BI tools (Power BI, Tableau, custom web UI) and embedded ML engines.
- Open APIs: REST/GraphQL for integration with OSS/BSS, CRM, and third-party apps.
- Security: Role-based access control, encryption at rest/in transit, regulatory compliance.
Business Value
- Revenue Assurance: Immediate detection of leakage and billing errors.
- Operational Efficiency: Single source of truth for all usage records.
- Regulatory Confidence: Automated, auditable reporting meets local mandates.
- Actionable Insights: Drive upsell campaigns and optimize network investments.
Engagement / Delivery Model
- Assessment & Design – Evaluate current data sources, volumes, and compliance needs.
- Implementation – Deploy mediation, data lake, and analytics dashboards (on-prem or cloud).
- Integration – Connect with existing OSS/BSS, fraud management, and BI systems.
- Managed Service (Optional) – 24/7 monitoring, dashboard customization, and periodic upgrades.
Supply Chain Intelligence
AI-powered Supply Chain Intelligence for forecasting, optimization, and automation.
Demand Forecasting
- Unconstrained forecasting with 100+ features
- New product forecasting
- Automated Demand Alignment for S&O
- Planning Workbench
- Seasonal SKU forecasting
Inventory Optimization
- Reorder & safety stock plan
- Stock Rebalancing
- Batch level tracking using FEFO
- Dead stock analysis
- Regional utilization
- Bill of Material Planning
Price & Promotion Planning
- Optimal price setting
- Trade Promotion Optimization
- Price Elasticities
- Markdown optimization
- Liquidation plan
- Revenue & margin maximization
Assortment Planning
- Seasonal assortment selection
- Store Level Assortment
- Planogram
- New product launches
- Top seller selection & placement
- Variant/size level planning
Technology Stack
Built on cutting-edge technologies and industry standards
Python
JavaScript
MySQL
AWS
5G/4G
AI/ML
Industry Applications
Serving diverse industries with specialized telecom solutions
Telecom Operators
Network monitoring, optimization, and management solutions for telecom service providers.
Enterprise
Secure communication solutions and network infrastructure for large enterprises.
Government
Compliance and security solutions for government telecom infrastructure.
Ready to Transform Your Telecom Infrastructure?
Get in touch with our experts to discuss your specific requirements and discover how our solutions can benefit your organization.